FREQUENTLY ASKED QUESTIONS2019-02-26T16:38:54+00:00

FREQUENTLY ASKED QUESTIONS

Got a question? If someone else has asked it we’ll have provided the answer below. If you’re still not sure, or can’t find your question listed here please get in touch – we’ll be happy to help!

Phone: +353 1 685 5085

Email: sales@blackofficechair.ie

How does the warranty at The Black Office Chairs Co work?2018-07-22T12:22:53+00:00

These warranty conditions apply to the Republic of Ireland only. For more information, please contact us.

    • The guarantee runs for at least 5 years starting from the day of delivery. The guarantee is based on a daily use of 8 hours a day – if the chair is used more frequently than this, the warranty period may be reduced proportionally.
    • The Black Office Chair Company’s warranty does not apply to normal wear on wheels and upholstery.
    • The Black Office Chair Company has its own service department that can remedy any defects related to The Black Office Company chair in consultation with the dealer or end customer.
    • In case of complaints, we ask for the following: description of the damage, model number, order number and photo. Please send these to sales@blackofficechair.ie and we’ll be in touch
Do you remove old furniture?2018-07-22T12:22:00+00:00

Unfortunately we’re not able to remove old furniture for you.

Is there a cost for delivery/shipping?2018-07-22T12:24:07+00:00

Delivery/shipping cost is free to your chosen address within the Republic of Ireland. Delivery charges may apply to orders outside the ROI.

How is delivery arranged?2018-07-22T12:25:24+00:00

Our delivery staff will deliver your items within the Republic of Ireland.

The chairs can be delivered assembled or unassembled depending on what you would prefer. After you order, we’ll be in touch to organise this.

Chairs ordered outside the Republic of Ireland will be delivered unassembled in export cartons.

When should I expect my order?2018-07-22T12:26:29+00:00

In general, every chair shown on the website is in stock and can therefore be delivered within a week.

If more than 50 seats are ordered there may be an additional delivery time depending on the model. We’ll be in touch to let you know once you’ve ordered.

How do I place an order?2018-07-22T12:27:52+00:00

You can place an order through our website by clicking here.

Alternatively, you can call us on +353 1 685 5085 between 8am and 5.30pm or you can send an email to sales@blackofficechair.ie

I am interested in buying a chair but I’d like to try it first – is that possibile?2018-07-22T12:29:02+00:00

If you’ve seen a chair you like but want to sit in it first, please get in contact with us on +353 1 685 5085 or email sales@blackofficechair.ie and we’ll be happy to help!

What are blockable 4D armrest covers?2018-07-22T12:35:05+00:00

Blockable 4D armrests are adjustable in height, width and depth and are equipped with a rotatable cover.